Strictly Confidential — Authorised Recipients Only
ERPNAS
ERP Syria LLC
Prepared for Syrian Telecom (STE)
Syrian Telecom — ERP Modernisation Programme
Phase 0: Gap Analysis & Prototype
March 2026
The Challenge
STE is at a critical inflection point
End-of-Life Platform
Oracle EBS 11.5.10.2 — no vendor support, active security risk, and no viable upgrade path. Every day of continued operation increases exposure.
Operational Fragmentation
900+ offices nationwide, 700 system users, disconnected processes, and pervasive manual workarounds creating data integrity and efficiency losses.
Strategic Imperative
Syria's economic reopening demands modern, scalable infrastructure. STE must lead the digital transformation of Syria's telecommunications sector.
15,000+
EmployeesNationwide workforce
900+
Offices nationwideFull geographic coverage
700
System usersActive ERP users
1
Ageing platformOracle EBS — end of life
Approach
Why a structured Gap Analysis first?
Scope Certainty
Complex ERP migrations without proper mapping lead to 60%+ budget overruns. We map every process, every gap, every dependency before a single line of configuration is written.
Validate Before Committing
You see a running prototype within 12 weeks. No black box. STE management validates the solution against real business processes before Phase 1 investment is approved.
A Roadmap You Own
You receive a complete programme blueprint: scope, timeline, and detailed budget for every subsequent phase. You maintain full control over each investment decision.
"Phase 0 is not a cost — it is insurance on a multi-million dollar programme."
Deliverables
Four concrete outputs in 12 weeks
01
Gap Analysis Report
Comprehensive as-is / to-be process mapping across all departments. Complete Oracle EBS vs Odoo gap matrix. Prioritised findings with recommendations and risk assessment.
02
Working Prototype
A live Odoo 19 Enterprise instance with core modules configured: HR, Finance, Procurement, and Inventory. You can use it, test it, and demonstrate it to STE stakeholders and leadership.
03
Full Programme Roadmap
A phased implementation plan for the complete transformation. Milestones, dependencies, and team requirements for each phase — from HQ deployment to national rollout and advanced integrations.
04
Budget Estimate
Detailed investment forecast for all subsequent phases. No surprises, no hidden costs. Full financial visibility before you commit to Phase 1 or any future phase.
Methodology
Structured. Parallel. Proven.
Two simultaneous tracks over 12 weeks — analysis and build progress in parallel
Analysis Track
Wk 1–2
Kickoff & stakeholder interviews
Wk 3–6
Department process mapping — Finance, HR, Procurement, Inventory, Operations
On-site at STE HQ throughout the engagement. Full-time commitment. Manages delivery, leads all stakeholder workshops, and owns the final Gap Analysis Report. Primary point of contact for STE leadership.
Remote + On-site
Technical Lead & Architect
Remote with regular on-site sessions at key milestones. Responsible for Odoo platform architecture, prototype build oversight, and all technical decisions. Ensures the prototype reflects STE's actual requirements.
Remote
Functional Consultant — Finance & HR
Expert configuration of Finance and HR modules within the Odoo 19 Enterprise prototype. Leads gap analysis workshops for Finance and HR domains. Deep knowledge of government accounting standards.
Remote
Functional Consultant — Operations & Procurement
Expert configuration of Procurement and Inventory modules. Covers all operational process mapping. Brings experience from comparable large-scale telecoms and utilities deployments across the region.
Investment
Phase 0 — Fixed Price Engagement
$200,000 USD
Fixed price. No surprises.
Duration
12 weeks
Team size
4 consultants
Total effort
~200 man-days
Payment terms
50% start — 50% delivery
What's included
✓All consultant fees
✓On-site presence at STE HQ throughout engagement
✓Travel & accommodation for on-site team
✓Odoo 19 prototype instance (cloud-hosted)
✓Gap Analysis Report (English + Arabic)
✓Full Programme Roadmap & Budget Estimate
✓Stakeholder presentation & handover session
Programme Overview
The full transformation programme
Phase 0 — Current
Gap Analysis & Prototype
Comprehensive process mapping, Oracle vs Odoo gap matrix, working prototype with core modules, full programme roadmap.
$200,000
12 weeks
✓ This engagement
Phase 1
HQ Deployment
Finance, HR, Procurement, and Inventory modules live at STE headquarters. Full data migration, user training, and go-live support.
~$1,000,000
6–9 months
Detailed plan delivered in Phase 0
Phase 2
National Rollout
Deployment to all 900+ offices nationwide. Connectivity, local configurations, training programmes, and ongoing support infrastructure.
TBC
Scoped after Phase 1
Scoped after Phase 1
Phase 3
Advanced Integrations & BI
Billing system integrations, business intelligence dashboards, customer portals, and advanced analytics for management reporting.
TBC
Scoped after Phase 2
Scoped after Phase 2
Total programme scale: significant multi-year investment in STE's digital infrastructure. Phase 0 provides full financial visibility before each subsequent commitment.
Why ERPNAS
The right partner for Syria's ERP transformation
01 / Local expertise, global standard
Local Expertise, Global Standard
ERPNAS is a Syrian company. We understand the market, the regulatory environment, the culture. Backed by an international technical partner with 10+ years of Odoo delivery across MEA and Asia — global capability applied locally.
02 / Odoo Enterprise specialists
Odoo Enterprise Specialists
Official Odoo partner. Odoo 19 Enterprise — the world's fastest-growing ERP platform. 700+ integrated enterprise modules, open-source foundation, and the most significant ERP cost-value proposition on the market today.
03 / Commitment to Syria
Commitment to Syria
We are building Syria's ERP ecosystem for the long term. This is not a one-project engagement. Full training, knowledge transfer, and local team development is embedded in every programme phase. We are here to stay.
04 / Proven approach
Proven, Risk-Free Approach
Our phased methodology is designed to eliminate risk. You see results in 12 weeks, not 12 months. You validate before you commit. You control the pace and scope of investment at every stage of the programme.
Next Steps
Let's get started
1
Review & Validate
Review this proposal with your team. We are available for any clarifications, adjustments, or additional detail. We welcome technical questions and stakeholder discussions.
2
Sign Engagement Letter
A simple 2-page engagement letter confirming scope, price, and delivery terms. The programme kicks off within 2 weeks of signature. No complex procurement required to begin.
3
Day 1
Dedicated project manager on-site at STE HQ. Stakeholder kick-off meeting. Full team introduced. Analysis begins immediately. Progress visible from week one.